ISO 9000-2026 质量管理 基础和术语
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Quality management—
Fundamentals and vocabulary
Management de la qualité—Principes essentiels et vocabulaire
Reference number
ISO 9000:2026(en)
International
Standard
ISO9000
Fifth edition
2026-05
◎ISO 2026
ii
ISO 9000:2026(en)
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Published in Switzerland
CISO 2026-All rights reserved
iii
ISO 9000:2026(en)
Contents Page
Foreword.......................................................................................................................................................................V
Introduction ...............................................................................................................................................................
Vi
1 Scope ............................................................................................................................................................... 1
2 Normative references ...................................................................................................................................... 1
3 Terms and definitions ................................................................................................................................. 1
3.1 Terms related to organization................................................................................................................. 1
3.2 Terms related to managemen.............................................................................................................. 3
3.3 Terms related to proces ..................................................................................................................... 5
3.4 Terms related to system.........................................................................................................................7
3.5 Terms related to requiremen.................................................................................................................. 9
3.6 Terms related to action.........................................................................................................................10
3.7 Terms related to result........................................................................................................................ 12
3.8 Terms related to data, information and documents............................................................................15
3.9 Terms related to customer................................................................................................................. 17
3.10 Terms related to characteristic .......................................................................................................... 19
3.11 Terms related to determination........................................................................................................... 20
3.12 Terms related to audit ........................................................................................................................ 22
4Fundamentals of quality management..................................................................................................24
4.1 Genera ................................................................................................................................................ 24
4.2 Quality management princip..... le…s………………………………………………………………… 25
4.2.1 General ................................................................................................................................... 25
4.2.2 Customer focus .......................................................................................................................25
4.2.3 Leadership............................................................................................................................... 26
4.2.4 Engagement of people............................................................................................................. 26
4.2.5 Process approach ................................................................................................................. 27
4.2.6 Improvemen.............................................................................................................................28
4.2.7 Evidence-based decision-making.......................................................................................... 29
4.2.8 Relationship management.......................................................................................................29
4.3 Fundamental quality management concepts....................................................................................... 30
4.3.1 Quality..................................................................................................................................... 30
4.3.2 Quality managemen ............................................................................................................... 30
4.3.3 Quality management system(QMS)........................................................................................31
4.3.4 Quality assurance ................................................................................................................... 31
4.3.5 Quality contro .........................................................................................................................31
4.3.6 Quality planning...................................................................................................................... 32
4.3.7 Process management .............................................................................................................. 32
4.3.8 Risk-based thinking .............................................................................................................. 32
4.3.9 Organizational quality culture ............................................................................................... 32
4.3.10 Continualimprovement .......................................................................................................... 33
4.4 Additional concepts relevant to quality management ...................................................................... 33
4.4.1 Context of an organization ..................................................................................................... 33
4.4.2 Interested parties......................................................................................................................33
4.4.3 Integrated management system................................................................................................33
4.4.4 Circular economy.................................................................................................................... 34
4.4.5 Emerging technologies............................................................................................................ 34
4.4.6 Innovation ...............................................................................................................................34
4.4.7 Change management .............................................................................................................. 35
4.4.8 Customer experience.............................................................................................................. 35
4.4.9 Knowledge management ...................................................................................................... 35
4.4.10 Information management ....................................................................................................... 36
4.4.11 People aspects .........................................................................................................................36
4.4.12 Business continuity..................................................................................................................36
4.5.1 Attributes of a QMS ............................................................................................................... 37
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作者：大傻蛋
分类：法规规范
价格：150质量币
属性：64 页
大小：1.09MB
格式：PDF
时间：2026-06-12
