TL 9000质量管理体系需求手册R6.3-中英文版

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Telecommunications Industry Association (TIA)

QuEST Forum

TL 9000

Quality Management System

Requirements Handbook

R6.3 Point Release

The ICT Quality Management System

Performance Excellence through Global ICT Quality

电信行业协会（TIA）QuEST 论坛

TL 9000

质量管理体系

需求手册

R6.3点状释放

信息通信技术质量管理体系

通过全球信息通信技术质量实现卓越绩效

TL 9000 Quality Management System Requirements Handbook R6.3

iii

For information about TIA/ QuEST Forum

visit https://tiaonline.org/what-we-do/tia-quest-forum/

For TL 9000 specific information,

visit the TL 9000 website at https://tl9000.org

TL 9000 is a registered trademark

of the

Telecommunications Industry Association

Sections of this document contain copyrighted material from a variety of sources; these sources are

identified in the Bibliography of this handbook.

Throughout this document the term ‘TL 9000’ refers to TL 9000 Quality Management System

Requirements Handbook Point Release R6.3, namely this volume, unless specifically stated otherwise.

Also, the term ‘ISO 9001’ refers to ISO 9001:2015 [2], unless specifically stated otherwise.

Requirements Handbook Point Release R6.3 included changes in several places where clarification was

needed regarding requirements that include sustainability considerations. The review was performed

because of questions and concerns from TL 9000 users and auditors. This resulted in 1 new

requirement, 1 reworded requirement, 3 new notes, and 1 reworded note. Two additional requirements

were reworded during the subsequent review of the full document by all TIA QuEST Forum participants.

Please see the available R6.3 Change History document on the tl9000.org website for full details on the

changes.

All TL 9000 Certified organizations are required to transition to meet Requirements Handbook Point

Release R6.3 even if not impacted by the changes in this release.

Approved and adopted

TIA QuEST Forum

Effective

October 1, 2021

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