TL 9000质量管理体系要求手册（完整版）

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TIA QuEST Forum

TL 9000

Quality Management System

Requirements Handbook

R6.3

The ICT Quality Management System

Performance Excellence through Global ICT Quality

For information about TIA QuEST Forum

visit the TIA website at

https://tiaonline.org/what-we-do/tia-quest-forum/

For TL9000 specific information,

visit the TL 9000 website at https://tI9000.org/

TL9000 is a registered trademark

of the

Telecommunications Industry Association

Sections of this document contain copyrighted material from a variety of sources;these sources are

identified in the Bibliography of this handbook.

The text highlighted in the boxes throughout this document is a verbatim reproduction of ISO 9001:2015.

This text is copyrighted by the International Organization for Standardization.

Not for resale.No part of this standard may be copied or reproduced in any form,including an electronic

retrieval system,without the prior written permission of the American National Standards Institute,Inc.,25

West 43d Street,4th floor,New York,NY 10036,which holds reproduction rights in the United States.

Throughout this document the term Requirements Handbook'refers to TL9000 Quality Management

System Requirements Handbook Release R6.3,namely this volume,and the term 'Measurements

Handbook’refers to TL9000 Quality Management System Measurements Handbook,unless specifically

stated otherwise.The term 'TL9000'refers jointly to both handbooks.Also,the term 'ISO 9001'refers to

ISO 9001:2015 [2,unless specifically stated otherwise.

Approved and Adopted

TIA QuEST Forum

Effective

October 01,2021

Licensed to IHS Markit for resale by TIA-May 2021

TL 9000 Quality Management System Requirements Handbook R6.3

Foreword

iii

Foreword

The TL 9000 Quality Management System Requirements Handbook 6.3 was

prepared by a cooperative effort of the global members of TIA QuEST Forum.

This book complements the TL9000 Quality Management System

Measurements Handbook with requirements that support information and

communication technologies(ICT)industry service providers and their suppliers'

commitment to meeting the expectations of their customers.

TL9000 is a quality management system(QMS)built on ISO 9001 and designed

for the ICT industry in response to the call for industry specific requirements and

measurements.The purpose of TL 9000 is to define the ICT quality system

requirements for design,development,production and service.In addition,it

specifies measurements for companies to help evaluate the effectiveness of

quality implementation and improvement programs.

TL 9000 is unique in that it requires all certified companies to submit auditable

data.This data allows TIA QuEST Forum to provide benchmarking data that aids

organizations as they continually strive to be best in class.TL9000 provides

value and benefits across all supply chain and reliability disciplines by providing a

consistent set of quality expectations that parallel rapid technology changes and

customer expectations.

Licensed to IHS Markit for resale by TIA-May 2021

TL9000 Quality Management System Requirements Handbook R6.3

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标签： #手册 #管理 #质量管理体系

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TIAQuESTForumTL9000QualityManagementSystemRequirementsHandbookR6.3TheICTQualityManagementSystemPerformanceExcellencethroughGlobalICTQualityCopyrightiiCopyright◎2021TelecommunicationsIndustryAssociationForinformationaboutTIAQuESTForumvisittheTIAwebsiteathttps://tiaonline.org/what-we-do/tia-quest-foru...

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